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​Hi Shelia, We processed our PFAC through our Volunteer department for several reasons.  We need to ensure we are in compliance with all the hospital policies for confidentiality & liability.  The other reason is to able to include their service in the hospital ...

Apologies if this has been discussed in other threads- I briefly searched and couldn't find anything! We are considering updating our bylaws and enforcing the current expectation that parent volunteers miss no more than 3 of our 10 meetings per year. ...

The Health Quality Council of Alberta's Patient Experience Awards are now open for submissions: https://bit.ly/2R6pLSE The call for applications is now open for the Health Quality Council of Alberta's 2019 Patient Experience Awards and submissions ...