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Hi everyone, I am looking for some feedback in regard to this attached article my CEO sent me.  I am intrigued by this concept of "agency" (control).  Overcome health challenges by increasing patient control. While the jury is still out on the hypothesis, ...

Dear All,  My new research paper on Patient Experience has just been published in the  International Journal of Health Governance: https://www.emeraldinsight.com/doi/full/10.1108/IJHG-09-2018-0046    The paper is titled: Patient experience: determinants ...

Having been a participant at such rounding for both my mother and grandchild, I can say these were so helpful to me, but staff benefitted as well. I wonder if starting with a few select families might diminish staff distrust. -- Mindy Fried ------Original ...