Kelly Touchstone

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Strategic, experienced leader with an intentional approach to improvement for hardwiring and implementing leadership and service excellence best practices to improve and sustain a culture that supports the engagement of patient and families to accelerate quality, safety, patient experience and workforce engagement. Draws from healthcare leadership experience in Human Resources, Quality Improvement and Patient Experience to assess and recommend practical and evidence-based action. Dual Masters Degree in Management and Leadership and Human Resources Development from Webster University. Received the Certified Professional in Healthcare Quality credential and is Lean Green Belt certified.