Sue joined the American Hospital Association/Health Research Educational Trust in September 2014 to serve as a Clinical Content Development Lead. She is currently serving as an interim Vice President for Clinical Quality. Sue has provided clinical leadership for a diverse portfolio of federally and privately funded projects, including the Agency for Healthcare Research and Quality Patient Safety in Ambulatory Care, Safety Program for Long-Term Care (HAIs/CAUTI), Safety Program for Ambulatory Surgery, TeamSTEPPS, and Safety Program for ICUs (CLABSI/CAUTI), as well as the CDC’s Engaging Partners in Infection Prevention and Control in Acute Care Hospitals program. Sue also provides leadership across the association to enhance and expand the inclusion of patients and families in the planning, implementation, and evaluation of programs and services.
Sue has held a variety of clinical and executive leadership positions in her 36-year career in health care. Her roles included ICU nurse manager, clinical nurse specialist in trauma/surgery, corporate vice president for planning and marketing, and corporate vice president for patient-family experience for a multi-hospital healthcare system in eastern NC (Vidant Health). Sue joined the North Carolina Quality Center/NC Hospital Association in 2013 to lead statewide and national collaboratives as a Performance Improvement Specialist in Patient and Family Engagement. Sue is a national leader in patient and family centered care and is a TeamSTEPPS Master Trainer. Sue received her BSN and MSN from East Carolina University.