Maria Rivera, Multicultural Research Strategist

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Before life assigned me the role of Primary Caregiver in 2015, I had been successfully improving response rates (survey participation), and coaching researchers for 20+ years.

I am an adaptive research leader who is passionate about understanding people in their context. Why? Organizations that design research-based products and services tend to exceed performance levels. Human-centered design consistently improves the ________ experience. Fill in the blank: onboarding, customer, patient, employee, physician, caregiver, people, etc.

Let’s overcome a PX challenge together! Please reach out with questions and ideas.


Maria Rivera