Before life assigned me the role of Primary Caregiver in 2015, I had been successfully improving response rates (survey participation), and coaching researchers for 20+ years.
I am an adaptive research leader who is passionate about understanding people in their context. Why? Organizations that design research-based products and services tend to exceed performance levels. Human-centered design consistently improves the ________ experience. Fill in the blank: onboarding, customer, patient, employee, physician, caregiver, people, etc.
Let’s overcome a PX challenge together! Please reach out with questions and ideas.