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[FREE WEBINAR] Sick, Scared & Separated from Loved Ones: A Pathway to Improvement in New York State
Nov 14, 2019 from 1:00 PM to 2:00 PM (ET)
Websites are the “public face” of hospitals and health systems and should “speak” to their missions and philosophies of care. But too often, they do not provide easy access to relevant information for patients and families – like the importance of family presence for hospitalized patients. Learn how a large integrated health system in New York – through leadership support and partnerships among patient experience, clinical, marketing, and digital staff, and patient and family advisors – successfully changed the messaging and navigability of its websites as part of the Better Together campaign.
Review the history, background, and goals of IPFCC’s Better Together campaign
Describe Northwell Health’s successful participation in the Better Together Learning Community for Hospitals in NYS
Focus specifically on Northwell’s process that resulted in system-wide changes in hospital websites
Bev Johnson, BSN, FAAN
President & CEO
Deborah Dokken, MPA
Coordinator for Patient and Family Partnerships
Login instructions will be sent to all registrants a few days before the webinar!
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