IPFCC Webinar: Engaging Patients and Families in Mental Health Settings

Webinar Description:
This webinar will highlight how to implement patient- and family-centered care in various mental health settings. Ways to engage people in the direct care experience and as quality improvement partners will be showcased. Practical tools and tips that help others build strong partnerships with those receiving mental health services and their families will be shared. 

Webinar Objectives:

• Learn effective ways to engage people and their families in direct care across the continuum
• Describe how patient and family advisors help and support improvements in quality, safety, and experience of care
• Identify successful approaches for working with diverse populations so their voices are honored and their insights are integrated into health delivery change

• Mary Minniti, CPHQ
  IPFCC
• Patty Yoon
  Providence Health Care