6th Annual National Forum on Patient Experience

Starts:  Sep 24, 2018 8:00 AM (ET)
Ends:  Sep 25, 2018 4:15 PM (ET)
Drive clinical outcomes, meaningfully partner with your patients, and transform your care.

The 6th Annual National Forum on Patient Experience is Canada’s first and longest-running event dedicated to improving Patient Experience bring you more than 20 opportunities to revolutionize patient-centered care and 10 actionable strategies to tackle your greatest challenges.

This is the only event dedicated to bringing patients and professionals together from across the country to address important issues in patient- and family-centred care. With 20+ speakers, with 10+ patient partners and caregiver speakers, 8 case studies and 10+ hours of networking and discussion, #PXForum18 is packed with insights and strategies to build your toolkit.

Do more with less, face change with confidence, and continue to be a champion of the patient voice.
  • Establish meaningful partnerships through co-design initiatives
  • Master PROMs and PREMs
  • Improve communication with patients from diverse backgrounds
  • Discover the value of patient stories and experience
  • Lend support to family and friend caregivers

Come together with Canada’s leaders in patient-centered care and leading healthcare experts for two days of visionary thinking and benefit from detailed case studies, intimate networking, and interactive learning.

To learn more, download a copy of the Summit Agenda

Register now for the 2018 Summit!

For more information please visit: www.PatientExperienceSummit.com or simply download your free copy of the brochure to view the full list of speakers and sessions here.

Top Speakers:

  1. Mike Nader
    Executive Vice President and Chief Operating Officer
    University Health Network
  2. Carol Santalucia
    Director of Service Excellence and Culture
    Cleveland Clinic
  3. Julie Drury
    Chair of Minister’s Patient and Family Advisory Council
    Ontario Ministry of Health and Long-term Care
  4. Claudia Houle
    Patient Expert
    Health Standard Organization (HSO) & Accreditation Canada
  5. Mireille Brosseau
    Program Manager, Patient Partnership
    Health Standards Organization (HSO) & Accreditation Canada
  6. Mary Jane McNally
    Chief Patient Experience Officer
    William Osler Health Systems


Holiday Inn Toronto International Airport
970 Dixon Road
Toronto, ON M9W 1J9
Event Image


Sheetal Sinha
416-944-9200 x268